1 reviews | Active since Mar 2017
**************** by Vodacom
<p>This is an ongoing dispute.</p> <p>After writing to Hello Peter I was informed that the matter has been sent to the forensics, and they will communicate with me.</p> <p>I have been waiting for 1 full month for that update.</p> <p>Surprisingly the June invoice I received has every thing subtracted, reducing the bill to R25.</p> <p>Vodacom has been deducting moey from my accoutn since 2014. I want a refund. I will not accept a reduced bill as compensation. In one year I am cutting ties with Vodacom, and the certainly cannot cover over R10 000 owed to me in this unproffessional manner.</p> <p>They have my email and phone number,why can't they extend me the courtesy of a written or telephonic update.</p> <p>I am obviosly not Vodacom's valued customer, that is why the can insult me this way, for the past 5 months.</p> <p>Oh to be insignificant! People just help themselves to you meager earnings, without fear</p> <p>Thembi</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
I have been getting this responce to every review I make. From past experience I know no cunsultant is going to call me. People be aware Vodacom has one standard letter they use to respond to Hello Petter. They have no intention of treating me with respect. Over the past five months Vodacom has done nothing but spit in my face.
I WANT MY MONEY BACK. It was easy to take, so it should be easy to refund. No more insults. I consider this responce an insult to me as person and to my intellect.
I have been getting this responce to every review I make. From past experience I know no cunsultant is going to call me. People be aware Vodacom has one standard letter they use to respond to Hello Petter. They have no intention of treating me with respect. Over the past five months Vodacom has done nothing but spit in my face.
I WANT MY MONEY BACK. It was easy to take, so it should be easy to refund. No more insults. I consider this responce an insult to me as person and to my intellect.
