PJ
PAOLA J

1 reviews | Active since Jan 2013

22 Aug 2017, 07:34

**************** - ****** Savages.

You guys continue ****** *****ing your customers out, my data and airtime disappeared and I loaded more airtime only for it to disappear, I tried calling you more than 20 times, I couldn't get through.

I ****** had an assignment to submit last night and because of your nonsense I couldn't because I had no internet.

I am going to ****** fail and its all your fault. I want my airtime and data back and I want to be compensated for the stress you caused me, and to pay for be to be able to qualify for a supp.

YOU GUYS ARE PATHETIC, ABYSSALS, SAVAGES, ******.

DO YOU HAVE ANY IDEA WHAT YOU HAVE DONE? MESSING WITH PEOPLES LIVES LIKE THIS?

0
Replies (3)
Vodacom
Vodacom's reply22 Aug 2017, 07:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

PJ
PAOLA J's update22 Aug 2017, 07:40
Reviewer Update
What annoys me is you ****** copy and paste your replies, I mean can you atleast be more compassionate? Without us you are nothing, a little sympathy would be appreciated. I am moving, watch me walk away...
Vodacom
Vodacom's reply22 Aug 2017, 10:53
Official

Dear Paola

Kindly be advised that feedback has been sent to you via SMS.

Regards,
RJ