**************** and bad service by VODACOM

Very BAD experience with Vodacom. They renewed/upgraded two of my lines/accounts without my permission and they have failed/refused to cancel and rectify. I have been sent from dpt/person to the other and they were completely unhelpful and the matter remains unresolved. Firstly I was referred to ***** dpt and then Cancellations, but none has resolved the matter. This is horrible, if this matter remains unresolved, I will cancel the debit order on my account.I have learned that there are many clients whose accounts were upgraded without their consent/permission - what a ******* by VODACOM