RC
Richard C
1 reviews | Active since Dec 2016
23 Jan 2020, 21:00
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The weekend I watched less than 60 minutes of the football game and I lowered the resolution to medium and VC took 2.7 gigs. When I queried it they say it's normal. Furthermore they upgraded my package with no authorization. When I queried that they can't answer me they must look into it.
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Vodacom's replyOfficial
24 Jan 2020, 07:27Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply24 Jan 2020, 07:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team