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Today I tried to purchase airtime online with my business credit card for my staff member, and I was forced to download a Vodacom app for this transaction which I did. It was so slow and not once did I even get an option to proceed and double check the number. A few minutes later my employee had not received the airtime, I called to request an invoice and I was assisted. To my surprise the number was incorrect by the last digit, called the number straight to voicemail, called Vodacom again I was just told, sorry we can’t help you and that number is not allocated to anyone. I then asked if I could get the number allocated to me so I can get my R200 airtime back. I was just told, sorry no we can’t do that. I mean firstly you have an app that barely even works hence I don’t have it in the first place and now I’ve lost R200 worth of airtime. I cannot believe Vodacom can take advantage of its customers like this. I am in disbelief.