NM
Nadia M

1 reviews | Active since Aug 2015

03 Aug 2015, 13:49

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My family and I had a holiday in Mauritius, without any notice or having made or received no phone calls I came back to a large bill and a blocked phone! After complaining I paid the amount outstanding and two weeks later my phone got blocked again with a bill three times the size apparently for that same holiday's charges where I used only wifi in the hotel and made no phone calls. I didn't get any warning of charges when I switched my phone on and to me that is theft! I will be changing providers and I will not be paying the last ridiculous bill!

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Replies (1)
Vodacom
Vodacom's reply04 Aug 2015, 09:44
Official
Hello Nadiamathewson,

Thank you for your posting.

A consultant will make contact with you in due course to assist with your query.

Kind regards,
Vodacom Consumer Website Team