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I took a phone contract with Vodacom and they have been debiting the money from my husband's account every month since February 2022 we then decided to add a router to the account which moved the amount from R328 to R737 , apparently they tried debiting on the 29th August and didn't get the funds which is not true because there were funds in the account and they charged us R100.80 penalty.Also when we took the router it was the 25th of August and we asked if we wouldn't be charged for August they said no... suddenly we were charged R1537.27 for August and September which we had paid our instalment for August...we paid the full amount for the router for August which we only used for 3 days....and they said they tried debiting the R1537.27 which is also not true because we went to enquire in the store and they said we did not owe them but had paid extra,so they said the made us pay another penalty 🤷I am so ****ed