BR
Brandon R
1 reviews | Active since Aug 2015
02 Aug 2015, 15:56
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i went to eastgate shopping center to the vodacom shop to purchase a nano sim which was fine. i then purchased a 1GB data bundle on the nano sim card cell number ***, i then proceeded to do a sim swap on that number to *** which was completed and is now working, however i have been informed after being on the phone for a lengthy period of time that i have forfeited the the 1 GB data plan and nor would i receive a refund of the data. i am not satisfied with the fact i lost R150 in data and Vodacom as a supplier is with holding it this in my book is theft. please can this issue be sorted.
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Replies (1)Vodacom's replyOfficial
04 Aug 2015, 09:34Hello 1452Nana,
We apologise for the inconvenience caused in this regard.
As discussed, in this case data cannot be transferred between numbers. The issue has now been resolved.
Regards
Roderique Lategan
We apologise for the inconvenience caused in this regard.
As discussed, in this case data cannot be transferred between numbers. The issue has now been resolved.
Regards
Roderique Lategan
Best regards,
Vodacom's reply04 Aug 2015, 09:34
Official
Hello 1452Nana,
We apologise for the inconvenience caused in this regard.
As discussed, in this case data cannot be transferred between numbers. The issue has now been resolved.
Regards
Roderique Lategan
We apologise for the inconvenience caused in this regard.
As discussed, in this case data cannot be transferred between numbers. The issue has now been resolved.
Regards
Roderique Lategan
Best regards,
