JP
Jimmy P
1 reviews | Active since Jan 2012
02 Jun 2021, 07:42
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I have had a contract with Vodacom for the past 2 years which came to an end in March 2021. Upon its expiry they have continued to debit my account even after calling them and advising not to do so. I am extremely peeved by their action as of now due to the pandemic, I have been retrenched and every cent counts in my life. All I asks for now is for the greedy telecoms company to return all the unwarranted debits they have put on my account since the expiry of the contract.
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Replies (1)Vodacom's replyOfficial
02 Jun 2021, 11:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Jun 2021, 11:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
