1 reviews | Active since Aug 2012
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Around 18months ago I signed up on a Smart M package with Vodacom. <br> I found I was running out of minutes a few months ago. So I called to voluntarily move to a Smart L package. <br> <br> I now wish to move back to a Smart M package (which is my original normal contract that my handset was based upon). I now cannot move back to Smart M unless I pay R450? The call centre people do not seem to understand that this is my contract I signed up with 18 months ago!!<br> <br> This is just ridiculous and I was never made aware that there would be a charge to simply undo the telephone conversation I had two or three months ago?<br> <br> If this is not rectified promptly I will simply cancel with Vodacom when my contract expires in two months time. <br> <br> <br>
Per our telephonic conversation, your query is now resolved.
Best regards,
Per our telephonic conversation, your query is now resolved.
Best regards,
