<p>For over 2 years my airtime advance has been barred eventhough the outstanding amount has been deducted. Then whenever I recharge my account, my airtime either runs up or it gets changed to data automatically. What is the problem and why am I losing money all the time through your *********** service....I have had it with this issue. Please provide me with feedback asap.</p> <p>Your current balance is R0.00; 98.93 MB data until 28/04/2017; 0 SMS's; 0 MMS's; 48 Talking points; Night Shift daily until 06/03/2017 05:00; <br />Try the My Vodacom App for quick access to balances & bundles http://goo.gl/72rgXX</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Client
We deactivated and reactivated the airtime advance service. You may switch your handset off and on in order to update the profile. Thereafter, you may use the airtime advance service should you wish to do so. We also loaded data on your number as a gesture for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
Dear Client
We deactivated and reactivated the airtime advance service. You may switch your handset off and on in order to update the profile. Thereafter, you may use the airtime advance service should you wish to do so. We also loaded data on your number as a gesture for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
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