HM
Hazel M
1 reviews | Active since Dec 2018
27 Mar 2019, 12:36
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My account no is I ********** -6,I just discovered today that Vodacom has been billing me twice for my account.My number was discontinued because I was in arrears and no one from Vodacom was aware that i have been billed twice ,I called in today because I had paid R470 for this month and the lady I was talking to realized that I am being billed twice for one account. I want my money back fix this problem Vodacom and give me my money back the service ticket no is A2-FEOB-91Z1JD, contact me asap,because I dont understand how this can happen with such a big company exploiting people, I am very disappointed with Vodacom,
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Vodacom's replyOfficial
27 Mar 2019, 13:57 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Mar 2019, 13:57
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,