<p>For the second year in a row now I was debited a HUGE amount at the end of December which I had to cancel with my bank as I didn't have the available funds in my account to cover such a large bill.. the lady at the Vodacom call center tells me it's for data usage?! Really? As far as I am aware , when I run out of data I get a msg telling me so and I buy more (most months) I feel like all I ever do is buy data, buy data, buy extra data and it vanishes like quick sand .. which is strange considering I'm often on wifi.. I would love to see itemized billing showing exactly how, when and what this data is used up so quickly?! I work full time and I now have to find the time to shlep to a Vodacom store and find out how on earth I ended up with a 6K phone bill?!?! Absolutely impossible?! I'm ready to throw in the towel all together .. shocking! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.