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<p>I lost my cellphone then had to do a sim swap,to my surprise i was charged R70 for a new sim card i thought that was absurd coz every month a pay for a contract then had to pay an amount of R70 for a sim card.Vodacom is the worst network in RSA cz there are always ******ing money from us.Once im done with my contract i am going back to Mtn .The thing i dont understand is prepaid sim card is R4.then we must pay so much.mxm.</p>
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Vodacom's replyOfficial
08 Jan 2017, 07:34Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Jan 2017, 07:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,