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<p>I am using a top-up facility contract with Vodacom where your pay your base contractual amount off which a percentage is added as airtime.</p> <p> </p> <p>I normally buy a data bundle to avoid the excorbitant data fees. With more than 2 GigaBytes to expire tomorrow night, I had some spare data to use. After I donwloaded an appearing small game from the internet which was apparently more than the 2.3gB data available on my package. To my dismay I discovered it was not enough and the remainder of my almost R900-00 airtime was use up in no time.</p> <p>I find this totally unacceptable. What happened with saveguard to protect me as an consumer?</p> <p> </p> <p>I demand a safeguard to protect my airtime if the data bundle is depleted, with at least a message that a threshold is exceeded.</p> <p> </p> <p>Vodacom, I feel ****** and betrayed.</p> <p> </p> <p>You do not have my best interest at at heart and operated like a ***** in the night.</p> <p> </p> <p>I am seriously considering to do business with your likes in future.</p> <p> </p> <p>I am really unhappy and not satisfied.</p> <p> </p> <p>Regards,</p> <p>Louwrens Marais.</p>