1 reviews | Active since Jan 2014
Since last week Tuesday I have used over R 500 worth of data because my data suddenly gets depleted within 10 minutes. I called the call center to find out if there was a billing or some sort of error, but as usual, that yielded no results. To this day I keep receiving SMS within seconds of each other telling me that my data is depleted - 10 minutes after purchasing it!!!! All three call center agents that I spoke to me promised an investigation would be conducted but I have heard nothing from Vodacom since I last called last week Tuesday... Appalling service a usual
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
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