BH
Brian H
1 reviews | Active since Jun 2016
01 Jun 2018, 09:42
****************
Vodacom over billed my account and then refused to hear what I was telling them as evidence that they have over billed me. They were rude and obnoxious. I will not purchase a Vodacom product in the future
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
01 Jun 2018, 10:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Jun 2018, 10:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
BH
Brian H's updateReviewer Update
01 Jun 2018, 12:46I didn't make a query, I laid a complaint against your ********** billing and rude staff. The matter is still not resolved
BH
Brian H's update01 Jun 2018, 12:46
Reviewer Update
I didn't make a query, I laid a complaint against your ********** billing and rude staff. The matter is still not resolved
Vodacom's replyOfficial
08 Jun 2018, 11:22Hi Brian
As discussed, feedback has been provided and this matter is now resolved.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Jun 2018, 11:22
Official
Hi Brian
As discussed, feedback has been provided and this matter is now resolved.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Best regards,