1 reviews | Active since Dec 2016

03 Oct 2017, 12:40

****************

R250+ Airtime and data has just been depleted from my account within 15mins. What the fuxx happened? This happens monthly. I pay 1200 on my contract and end up spending a further 2000 on data throughout the month.

I would rather be ****d by a ****** than be ****** daily.

0
Replies (2)
Vodacom
Vodacom's reply03 Oct 2017, 13:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply04 Oct 2017, 08:03
Official

Good Day Miguel Vieira,

Thank you for taking the time to voice your enquiry.

Kindly note that this matter was resolved. Feedback was sent to your gmail address.

Regards

RO

Best regards,