MS
Mpho S
1 reviews | Active since Aug 2017
22 Aug 2017, 11:54
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On Monday the 21st of August i was ****** by Vodacom. just after i loaded 530MB of data then 3 min later i was on 23.17MB. I have been using this network (Vodacom) for years now and i have never seen anything like this before!
I have seen alot if complains on social media about the same issue and what really annoys me is the fact that no one called from customer service to apologize or at least explain what happend to our data and airtime. After years of using Vodacom, i did not think i will ever think of porting to other service providers. But today is the day.... GOODBYE BAD SERVICE!!!
#TraumatizedForDays
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
22 Aug 2017, 11:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Aug 2017, 11:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Aug 2017, 12:32Good Day
Kindly note that feedback has been sent to you.
Regards
Dc
Best regards,
Vodacom's reply23 Aug 2017, 12:32
Official
Good Day
Kindly note that feedback has been sent to you.
Regards
Dc
Best regards,