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<p>I bought R38 worth of airtime this morning, needless to say a minute later I got an sms saying 'I have insufficient funds'. I don't understand how, when I don't have any WASPS and have all my data switched off.</p> <p> </p> <p>I called in to the customer service department and I was told, they cant see what happened as data from today hasn't yet been received. I've had such great respect for Vodacom up until this morning, the agent Lebogang Motlanke didn't seem to know what was happening and was not helpful at all, she instead told me to make an alternative plan because there's nothing she can do. This is extremely disappointing. I am not sure what must happen in the meantime? This is a total *******, worse when there's no accountability or no one to advise what could've possibly happened.</p>