1 reviews | Active since Sept 2016

28 Sept 2016, 10:26

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<p>I have been a customer of Vodacom for the past 13 months and have yet to see the great benefits of being with "SA's leading service provider". In these 13months, i have logged endless complaints with the customer service about missing airtime and data but to date, i am yet to receive positive feedback regarding any of these complaints. i am billed for these expenses and yet i receive no service in return. There must be something we as consumers can do, to bring big power houses like Vodacom to the grinding stone for little people like us. Where do they get off taking from us, without providing a service in return.........</p>

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Replies (1)
Vodacom
Vodacom's reply28 Sept 2016, 10:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team