1 reviews | Active since May 2016

21 Jun 2016, 12:24

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<p> So dissatisfied with Vodacom and it's service! Been with them for a few years and currently on the highest package there is with them. My bill over and above my contract was close to R3000.00! When asked what for? I'm told data. 2.7gig that's R299 if you buy 3gig of data. I tell them to look and see that in all the time I have been with them I have never had this. Only the past two months have I had this problem. Poor form Vodacom!!!! Hello Peter and many more online social media platforms will receive the same message about your service. It's theft in broad daylight. Charge me the R299 no problem! And then when I say I will look for an alternative service provider I am told good luck. Clearly they don't mind losing a client that spends R2500 a month with them. Filth..... Vodacom<br /><br /></p>

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Replies (1)
Vodacom
Vodacom's reply21 Jun 2016, 13:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team

Best regards,