Daylight ******s

I was called by a Vodacom agent firstly from a private number which goes against POPI. Then I was sold an upgrade for home data when I had mobile data which was switched off. When the switch happened I called immediately to cancel when I was told to call back on Monday as they cannot help me. I called back and complained on social media to be given the run around. I was still within my 7 days cooling off period and cancelled which I was told was done. Sadly their system is so dumb a cancelation can only be effective at the end of month. My old package I was on cannot be reverted to until the next month. What must I do with no data for a month just because a greedy sales person wants to make a sale. No feedback no calls to provide feedback as I was told they would. Each time I called in it would take 20min to answer then another 5min to do verification. Really archaic. And to top it off I am now being charged for a service I did not which I cancelled within 7 days and I was told I would not be charged for. What a bunch of ***** and time wasters. I was actually told that is how it is. No recourse for a customer. **************** I say.