1 reviews | Active since Jun 2011
Daylight ******s
I transferred ownership of a number from a CC of which I am the sole member, to myself and at the time there was a substantial credit balance on the account. I have just received my latest statement which shows no record of this credit balance.. The slate has been wiped clean and I now owe an amount for the latest invoice. Where is my money. It is amazing how the account is still available on my profile on Vodacom login but the balance has suddenly changed with no history available on the account..
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Rodney,
As per our email, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Good day Rodney,
As per our email, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
