GD
Glenda D

1 reviews | Active since Jul 2023

25 Jul 2023, 10:27

Daylight ******* from Vodacom Fibre

I am so fed up with Vodacom. They are doing daylight *******. I took a Vodacom fibre contract for 1-year month-to-month agreement which was ending in June 2023. I called them on the 1st of June 2023 to cancel. I was informed that it will be canceled at the end of July 2023. I called today to verify if it was canceled. I was told that I am now in 24 months contract, which I never agreed to it. I am so ****ed off with Vodacom and their lazy agents. I need proof that I signed that contract otherwise I am taking Vodacom to court for the daylight *******. Please cancel this contract as I have already issued the required notice. How can I pay for something that I am not using?

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Replies (1)
Vodacom
Vodacom's reply25 Jul 2023, 12:06
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team