1 reviews | Active since Apr 2017
<p>I am very dissappointed in vodacom. I bought a 3GB data bundle through the myvodacom app on the 7th April 2017. On the 12 April 2017 my line got suspended I made an arrangemant to pay on the 29 April.</p> <p> </p> <p>My problem is that I cant use my data bundle and by the 29th April I will only have a couple of days to use my data bundle. Also the two agents were very ****y with me when I phoned them on 13th April they made me felt like a toddler. All I want to know is why do vodacom allow me to buy a data bundle knowing full well I am in arrears. 6 days later they suspend my account. According to the NCR you cant allow someone who is indebted to acquire more debt. Now I cant use the data because it is link with the voice line. I just want to use my data so long because 3 GB is alot and is expensive or they should charged me pro rata for the data and not R299 for 30 days. This is not fair.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
As per our conversation, your problem has been resolved.
Kind Regards
Dane Larson
Best regards,
Good Day
As per our conversation, your problem has been resolved.
Kind Regards
Dane Larson
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.