MP
Magda P
1 reviews | Active since May 2024
10 May 2024, 08:17
Daylight *******
I app**** for a contract with Vodacom. The requested me via email to pay a deposit.
Amount requested R11,952.00. Two Contract pm R878 Over 36 Months.R31 608
Total R43 560.
Takealot R6999 each. I would rather buy 2 phones from Takealot for R14000.
Please cancel my application.
I emailed the consultant 3 times without any success. No wonder businesses is closing down.
This is daylight *******.
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Replies (1)
Vodacom's replyOfficial
10 May 2024, 10:39 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 May 2024, 10:39
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team