SR
Suhana-Nepaul Raidoo
1 reviews | Active since Dec 2017
02 Dec 2023, 08:07
Daylight *******
I’ve really had my fair share of terrible service from Vodacom! Today I was debited for an amount more than I’ve ever been debited - for what reason I don’t know! Although I requested for my data contract to be cancelled numerous times, I was still billed for it!! I think I’m done with this ****py service now and myself and my family (who have business accounts) will look for a new provider that doesn’t rob their customers!
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Replies (1)Vodacom's replyOfficial
04 Dec 2023, 09:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
Vodacom's reply04 Dec 2023, 09:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
