DAY LIGHT ROBERRY

I took my bb into for repairs as it was stalling / freezing and the scroll button was sometimes not working. Picked up the phone on 21 August and together with insurance had to pay R1069.82 for the repair. 2 weeks later i could not handle it anymore. The phone was doing exactly the same thing and even have added problems. I struggled to get the phone on after stalled. So i called Veronique and really gave her a mouthful. I had now paid the money for repairs and vodacom had nothing done to it.<br> <br> I was then told to bring it in again which i did. 17/09/2015. Phone was assessed and now they opted to give me a exhange unit cause they were unable to fix it. i was then quoted R3420.00 for the exchange. I am very unhappy that i have to pay another excess when a month back i paid and received a faulty phone. So now i am expected to double pay. i have been going back and forth and is just so tired of speaking to diff. people and getting nowhere. i was smsed last week to say phone has arrived and i should pick it up. got there over the past weekend and its still the old phone and not exchange unit. I still dont have my phone 3 months down the line. I'm disgusted at service.