SK
Sandra K

1 reviews | Active since Mar 2011

29 Apr 2020, 11:17

day light ******* with Vodacom advance and bad service

I am still complaining about the same thing, I did dats from advance which is 125 and it was gone within minutes. I complained about this preciously and the guy called me when I was rushing to a meeting and he mentioned something about the phone that could be finishing data. No that is not the case because when I buy 100mb data it lasts even for 2 days. so I think the is a trick with this advance. I tried to call back but the number call centre, the guy called again and was in the meeting again and from there on he never bothered.

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Replies (1)
Vodacom
Vodacom's reply29 Apr 2020, 14:49
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team