GM
Glen M

1 reviews | Active since Dec 2016

14 Dec 2016, 09:00

Day light ******* - where are the regulators

<p>"You have less than ***MB of data available on 082******0. Buy 1GB data for 7 days at R69 by dialling *124#. Offer valid today until 23:59. I responded to this message last night and purchased data; only to be woken up by the same message this morning. To my surprise I had used up 1GB of data while sleeping including 300MB and also my voice airtime.</p> <p> </p> <p>SOMETHING NEEDS TO BE DONE ABOUT THIS.... AM REALLY UPSET BY THIS. ALL YOUR HARD EARNED CASH ****** BY ********* VODACOM AND LACKING CUSTOMER CAPABILTY.</p>

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Replies (1)
Vodacom
Vodacom's reply14 Dec 2016, 11:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team