Day light ******* !! *******

Vodacom is a bunch of ****** . I had ordered a contract phone and requested that i want to keep my current cellphone number . Vodacom delivered a phone with some cellphone number that I was not aware of and there was not even a SIM card given. I called the very next day to cancel the contract , and vodacom arranged with the courier company to collect . This was a month ago already . Now I have just been billed for this phone that was returned back to vodacom !!!! I had other debit orders that were waiting to go through , and vodacom has caused to bounce as you have **********ly ****** money from my account for a phone that was given back to you ??? I demand my refund back and you will pay the bank charges that have been incurred as a result of my debit orders that have bounced !! You are shocking vodacom absolutely shocking !!!