Day light ******* not fair

Vodacom not fair I contact agents 2 months back regarding my last payment date she promised that she will move it to the 1st and send me the confirmation sms and bank details today I double check that the payment will be on Monday because my money will be in the midd nite and the agents she told me the is nothing on the system and already penalty was included even if I make payment now this is a day light ******* guys and she have told she will send me the bank details and confirmation of debit order to the first day of month still waiting now.how can I have a penalty day well I am a customer cell c and others are doing the debt orders during weekend Y Vodacom I done with this network Please stop supporting this network people of South Africa the don’t care about us once u took the contract with them