Day light ******* has to stop

I have come to a point where i will have to take some necessary actions on my side as well due to the incompetence of Vodacom staff, incorrect billing, non-disclosure. As a consumer, i do know my rights and i will not allow and accept this company to keep on doing this to me. I have since i logged a first compliant to hello peter asked for my statements and what i have been charged for , but till this day nothing has been provided. On the 28th, once again i get a debit order of R1703 coming off my account. Can someone explain and provide me with proof of what i'm paying for? Both these lines that i am being charged for are cancelled, and i have not been told when and how am i going to receive my sim cards from Vodacom. Why do i have to pay for something i am not using when it was never my fault from the word go? I am now really ****ed off about this, i have been patient enough, and i keep getting messages from legal departments, what for? Can a competent person explain to me what is going on? Do you people understand Treating Customer Fairly? Do you realize that i know my rights?