AS
Anton S
1 reviews | Active since Nov 2019
06 Jan 2020, 17:35
Day light *******
Had a contract that expired, which was not renewed, but Vodacom still continue to this day to deduct money via DD. I have "cancelled" the DD with Vodacom on numerous occasions, where they promise me every time that it has been cancelled. For the money Vodacom takes every month i get absolutely nothing apart from their thievery and empty promises. I would not recommend anyone to take out a contract with Vodacom.
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Replies (1)Vodacom's replyOfficial
07 Jan 2020, 07:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Jan 2020, 07:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
