MM
Maki M
1 reviews | Active since Feb 2019
20 Mar 2023, 10:53
DAY LIGHT *******.. !!
There was a ********** contract extension on my contract which was ending on the February 2023. Because of this, I could not cancel my contract in time as we needed to start with reversing the ********** contract by a Vodacom staff member. Now my contract continued to March and I have to do all payments as I am taken from Billing to Cancellation to this and that. Every time I call it's a new case, nothing in the system. I need my name cleared and if I get billed end March I want a refund.. You are de*****ing me..!!!
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Replies (1)Vodacom's replyOfficial
20 Mar 2023, 12:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Mar 2023, 12:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
