MM
Maki M

1 reviews | Active since Feb 2019

20 Mar 2023, 10:53

DAY LIGHT *******.. !!

There was a ********** contract extension on my contract which was ending on the February 2023. Because of this, I could not cancel my contract in time as we needed to start with reversing the ********** contract by a Vodacom staff member. Now my contract continued to March and I have to do all payments as I am taken from Billing to Cancellation to this and that. Every time I call it's a new case, nothing in the system. I need my name cleared and if I get billed end March I want a refund.. You are de*****ing me..!!!

0
Replies (1)
Vodacom
Vodacom's reply20 Mar 2023, 12:01
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team