NM
Nomsa M
1 reviews | Active since Dec 2012
26 Aug 2020, 10:35
Day Light *******
Last month I called vodacom to cancel lots of Data packages that were added on my contract. This month when I view my account I realised that nothing was removed. An account that I was supposed to pay R400 a monthit shoot to R1400. I feel ****** and cheated by Vodacom they are taking advantage on the top up and this occurring data they sell on line.
I canceled everything why do I still have all of this. I refuse to pay R1400 again this month. I am only going to pay for what I signed up for.
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Vodacom's replyOfficial
26 Aug 2020, 11:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Aug 2020, 11:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NM
Nomsa M's updateReviewer Update
26 Aug 2020, 13:14Hi
Yesterday was after I discovered that the July cancelation that I app**** for was not done.
So I am making sure that I am not going to pay for services that I have canceled already last month.
So before making any payments this month I will await the revised invoice for September 2020.
Yesterday was after I discovered that the July cancelation that I app**** for was not done.
So I am making sure that I am not going to pay for services that I have canceled already last month.
So before making any payments this month I will await the revised invoice for September 2020.
NM
Nomsa M's update26 Aug 2020, 13:14
Reviewer Update
Hi
Yesterday was after I discovered that the July cancelation that I app**** for was not done.
So I am making sure that I am not going to pay for services that I have canceled already last month.
So before making any payments this month I will await the revised invoice for September 2020.
Yesterday was after I discovered that the July cancelation that I app**** for was not done.
So I am making sure that I am not going to pay for services that I have canceled already last month.
So before making any payments this month I will await the revised invoice for September 2020.