SR
Shako R
1 reviews | Active since Sept 2022
20 Sept 2022, 21:05
Day light *******
I'm not happy with vodacom I moved from centurion to mamelodi n changed my fiber to openserve(which I also struggled to get it right)now my monthly fee is R499 but when I went to pay it said R850 so I only paid R600.after noticing that I was billed from the previous address.and now it's not monthend yet n my fiber has been suspended they say I'm in areas of R100.88 like really so you guys want to tell me that I just flushed my R600 down the drain??and y would vodacom be asking me for the statement they sent me whereas they are the service provider.vodacom service sucks no wonder why people go to other competitors.
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Replies (1)Vodacom's replyOfficial
21 Sept 2022, 07:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Sept 2022, 07:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
