Day Light *******

I recently purchased two iphones with Vodacom. The amount that I agreed to pay and sign for was R399.00 a month and not a cent more. I made sure that the consultant that assisted me in the process understood that this was the only amount that I was prepared to pay and legally sign to pay. Much to my dismay for my April debit order the amount of R409.00 was deducted/ When I queried this with the Vodacom call centre (which is absolutely ridiculous in terms of assistance as I was told the accounts department would call me back but I am still waiting; clearly you are not customer centric which shows in the treatment your clients receive) I was told my package was automatically increased from R165 to R175.00. This was due to inflation that I as a customer am expected to coff up! Are you kidding me! In what lifetime is it okay for Vodacom to ***** from their clients! Yes this is day light *******! What utter **** to tell me I am responsible for inflation! Why don’t you stop paying your executives millions of rands and take the inflation from there fat bonuses! I want a refund of my money as I am not going to pay a cent extra! And you can spare me the **** of it is in vodacoms contract to change their terms and conditions! Really? So what is the point of me signing a contract if you are just going to ***** my money? I could have basically signed a contract that stated: “Please sign here if you except that Vodacom will ***** your money without your consent” because if you are just going to add more money to my contract why did I sign one to begin with? What makes this worse is I received an SMS stating that Vodacom would be changing their contracts but that mine would NOT be affected. If Vodacom is going to charge me anything more than R399.00 I am going to cancel my contract! What a joke of a service provider. I regret the day I signed up with Vodacom! Absolutely disgusting.