NM
Nontokozo M
1 reviews | Active since Jan 2015
13 Apr 2019, 15:45
Day light *******
I don't understand what's wrong with Vodacom. How does a 24 month contract turn into a 26 month contract even though you had explicitly said you are cancelling it? And how does a contract taken in 2016 can only be cancelled in 2020???? Vodacom I'm honestly disappointed....been a customer for over 10 years never had something like this happen.
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Vodacom's replyOfficial
13 Apr 2019, 20:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Apr 2019, 20:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,