day light *******

Every month i purchase airtime and every single month my airtime seems to disappear, ive called the contact center more than 3 times they keep saying that im subscribed to something and that they have successfully unsubscribed me which is nonsense i do not subscribe to anything. Airtime could be bought today and within a couple of hours im getting charged and the airtime is gone. my phone has data so they cant blame my apps. ive come to my wits end with vodacom *****ing my airtime as this is now theft ,airtime can not just disappear even after vodacom has been notified. if you check your call center records you will see how much time and effort ive actually put into getting this matter resolved. and to date still i avoid buying airtime with the fear of it been gone when i actually need to use the phone to make an important call.