1 reviews | Active since Dec 2012
Day light *******
<p>We have been Vodacom customers for a very long time and about a year ago got a data sim and lte device for a decent rate or R259 for 5 GB pm device included. Last month we unknowingly went over the 5 GB for what ever reason and used 13Gb thus 8GB out of bundle data as Vodacom explains it. We were charged R1000 per GB for this. I believe this is day light ******* to reel in a client with a good deel and as soon as he goes "out of bundle" try to milk him as far as possible. </p> <p> </p> <p>I did not know why students and media have #datamustfall campaigns but do understand now.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Thank you for helping me!
Thank you for helping me!