EV
Elizabeth V

1 reviews | Active since Jan 2016

05 Apr 2017, 17:16

Day light *******

<p>Last night i Purchased 1 gig for a friend via my banking app. Her number was indeed correct. The money got debited. But still till now she has not recieved the gig. As if the taste in my mouth from vodacom wasnt already bad. </p>

0
Replies (3)
Vodacom
Vodacom's reply06 Apr 2017, 06:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply10 Apr 2017, 12:35
Official

Dear Liz Vasconcelos,

Feedback has been provided.

Regards,

Cassandra

Best regards,

EV
Elizabeth V's update13 Apr 2017, 13:57
Reviewer Update

What feedback has been provided? What contacf has been made? Nothing has been resolved. . Is there someone in Vodacom that will or is no body interested until it gets taken too far?