1 reviews | Active since Sept 2013
Day light *******
I am very disappointed abouy the feedback i gor from Vodacom back office.
I have the app on my phone and when i last checked my balance on the app i was about 8 or 8 gigs left.
I called the call centre and i wanted to know why they took some of my data and only left me with 15 gigs.
The lady i spoke to said she will check and she told me that i only had 700 mega bites left if that was the case i should have had 10700gigs left so who is the fool.
They logged a call to back office as i told her i know how much data i had left its impossible to have straight 5 gigs if you were using your data.
Back office responded with. An investigation has been completed and your billing was found to be completely correct and accurate.
I would not have queried my data if i everything was correct. Ive been with vodacom for many years i have 3 contracta with vodacom maybe my R1534.61 is just a drop in the ocean but im sure another acquire would appreciate my loyalty.
