1 reviews | Active since Nov 2016

18 Nov 2016, 15:37

Day and night *******

<p>Vodacom decided how much to debit from my account, based on an agreement of R1471.84, they decide it's ohk to debit R2089 with no explanation or approval from me their client about the matter.</p> <p>And now my line is blocked and they call me non stop to arrange payment for the difference.</p> <p> </p> <p>So disappointed and dissatisfied . </p>

0
Replies (1)
Vodacom
Vodacom's reply18 Nov 2016, 15:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,