DAY 9 SIM SWOP TELEPHONICALLY YET NO CONTACT FROM ***** DEPARTMENT !!!!

<p>1st June 2017 I could not make or receive phone calls or sms. I called Vodacom who admitted technical problems & high volume calls from customers reporting this. My number was on voice mail when I called my cell. After 1.30pm the number rang but not my phone. A guy answered with my surname. I called Vodacom to block my number which they said they would but after 6pm I called my number again & it was still ringing. I again called Vodacom to block it & was told the 1st time the consultant did not complete the blocking procedure. Earlier that afternoon I noticed withdrawals from my personal & credit card bank accounts at Nedbank & informed them to block my accounts. I left an alternative cellphone number with Vodacom but is still waiting to be contacted.</p>