DAY 6 AND STILL PROBLEM NOT SOLVED!!!

I actually have no words left to describe this useless service provider. It is now day 6 and I still have no access to my data applications' was told it was due to the migration and it would be solved within a day its now day 6 and nothing has been done to resolve this issue. It is unacceptable that I am paying for a service which I am not getting. I have taken out my sim card and placed it in another phone as per the technicians instruction and its still not working. I have turned off my phone and rebooted it as per the technicians instructions and still nothing. I am very unhappy with this service provider. There is just excuse after excuse and its just NO ACCEPTABLE anymore.