DAY 4 STILL NO SERVICE ON MY PHONE-No Customer Service from Vodacom

<p>Good day</p> <p> </p> <p>I have phone numerous times, I have spent in total 5 hours on the phone with Vodacom and still no joy of my phone working.</p> <p> </p> <p>My ref that was received on Tuesday 1- ********** 8887, was closed on Tuesday afternoon at 15h35 but my problem was still not sorted</p> <p> </p> <p>Every time I phone there is a different story to the problem and staff are promising to phone back but only one lady Boitumelo phoned me back.</p> <p> </p> <p>Yesterday afternoon I spoke to Michael who is a team leader he couldn’t keep to his promise to phone me back. Funny how there is no Supervisors or Managers available to assist with problems and customer service because as I got feedback from the staff that they are not trained to speak to customers</p> <p> </p> <p>Vodacom didn’t hesitate to deduct my debit order on the first but that is how far it goes, no customer service from Vodacom</p> <p> </p> <p>I really don’t know what to do anymore, should I just cancel my contract or will Vodacom finally get on board and get this problem resolved</p>