Day 3 of Approved Contract Application not yet Confirmed by Confirmations Department

Day 3 and I'm still waiting for my online contract to be confirmed. Just to be confirmed, not even dispatched. I've received 3 SMS's and an email all stating that my application was approved. Why am I still waiting on additional approval? I've spoken to sales agents at Vodacom who informed me that nothing can be done to speed track this calling-confirmation process and that I would just have to wait until I eventually received the call. How much longer is that going to take? I need a phone to conduct business, business that I am now losing. I haven't had this problem with Vodacom before, why are things so difficult now?