1 reviews | Active since Oct 2016

24 Oct 2016, 11:41

Day 24 problem still not solved ....... Left with empty promises

<p>Are you going to refund me on the data I’ve purchased on the 1st Oct 2016 and still can’t use due to the fact that you don’t provide a service.</p> <p>Day 24 problem still not solved.</p> <p>3 October 2016 – Ref: 1- ********** 2326</p> <p>7 October 2016 – Ref: 1- ********** 8126</p> <p>10 October 2016 – ***~SCR4</p> <p>17 October 2016 - ***~6VYT</p> <p>18 October 2016 – Ref: EC-04C0-135XKL</p> <p>20 October 2016 - ***~Q9MF</p> <p>21 October 2016 - Ref: 1- ********** 2451</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply24 Oct 2016, 12:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team